Tripleseat Proficiency includes but is not limited to Locating BEO's and printing, locating contracts and printing, and accessing the account manager. Vista F&B Point of Sale Proficiency includes but is not limited to Creating tabs, ringing up items, modifying items, comping, voiding & refunding, processing payment, splitting payment, closing tabs, ringing in a BEO, adding gratuity, processing tips on a CC and GC, ringing in deposit payment, redeeming a deposit. Pulling reports on revenue, cash handling, receipts, and for running EOW and EOM. ![]() Vista Back Office Proficiency includes but is not limited to Auditing a teammates POS Usage, Credit Card Research, Writing Grids and changing status' in Showtime Manager. Vista Ticketing Point of Sale Proficiency includes but is not limited to Ringing up Tickets, comping tickets, swapping tickets, refunding tickets, creating and refunding memberships, selling special tickets, selling and redeeming paper Marketing and Re-Admit Passes, selling gift cards, redeeming points. Health Department Evaluation Scores received are 95% or higher when completed on shift. Work closely with assigned department Manager to ensure all teammates pass quarterly certifications with a 95% or higher.Ĭash Handling system in place and adhered to on shift. Speak knowledgably about Special events and provide necessary information to inquiring Guests when Event Sales Manager is unavailable.Īccurately execute initiatives and policies with improvement to quality, service, marketing and operations.Įnsure all Ninjas, Express and Guest Service staff are upselling their relevant products on shift.Ĭoach, develop, and manage all team members to ensure their individual success of on shift goals.Įnsure timely reporting of team member complaints to MOD or SGM.Įnsure timely reporting of guest injuries to the HR Department and Corporate. Solicit and monitor Guest Feedback regarding their experience and act accordingly. Manage all shift side work, and guest metrics including red call lights and NPS scores.Įxecute Guest Experience plan for Net Promoter Score Success. Manage all necessary Repair and Maintenance issues.Įnsure Safety and Sanitation while on shift. May Assist in inventory with Salaried Manager. ![]() Monitor/support team member performance and hold staff accountable for their performance, ensuring Guest Experience and meeting or exceeding company standards. Manage the Guest Experience Guest relations and recovery. Manage daily operations including cleanliness, R&M, organization, staffing, side work, MOD execution plan. Work scheduled opening, mid, and closing shifts and be on time for additional required events (manager meetings, staff meetings, training seminars, etc.) Ensures the safety of our Guests, Team, and property, overseeing the quality and consistency of our food and beverage, and adherence to IPIC Policies and procedures. IPIC Theaters currently operates 8 restaurant locations and 15 dine-in theater locations with 116 screens in California, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Texas and Washington.Īccountable for supporting the salaried manager on shift by leading the operations of the location and a team of hourly teammates. IPIC Theaters offers guests several tiers of premium leather reclining seating, including chaise lounges and pods seating. A pioneer of the dine-in theater concept, IPIC® Theater's mission is to provide visionary entertainment escapes, presenting high-quality, chef-driven culinary and mixology in architecturally unique destinations that include premium movie theaters and restaurants. Silverspot Cinema is the SPOT for the True Film Lover.About Us: IPIC Theaters, LLC is America's premier theater-and-restaurant brand. We also offer a wide array of cinematic viewing selections, which include Hollywood productions, handpicked selections of Independent and Foreign Films, Operas, Ballets, Concerts, Theater, Genre-Centric Film Series and more. ![]() To top it all off, you can choose from an assortment of craft beers, signature cocktails and wines to pair with your movie.įor the true Film Lover, we bring you fully-reclining plush seats, in-theater premium service, Barco High Contrast Laser Projection to enjoy the most vivid colors, and Dolby Cinema Sound for an unparalleled sound experience. Delight yourself before, during, and after the movie with our chef-crafted menu inspired by local cuisine. We offer an enhanced entertainment experience with superior staff to make your visit perfect. Get ready for Silverspot Cinema - the premier movie theater for the true Film, Food & Fun Lover. Located at the Battery Atlanta is an all new entertainment experience.
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